HEALTHCARE it SOLUTIONS


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HELPDESK AND OPERATIONS AUGMENTATION



Customer: Teleradiology practice with domestic US and global presence.

Problem: Multiple systems. Inconsistent support throughout global operations. Cost.


Solution:

1. Provide global 24/7/365 help desk services to increase consistency

2. Consolidate multiple disparate systems into one

3. Provide cost effective operations




PROGRAM and PROJECT MANAGEMENT



Customer: Tier 1 Healthcare Vendor with global presence.


Problem: Multiple groups across globe. New Product Introduction. Cost


Solution:

1. Provide structured program and project management services

2. Develop knowledge base and reference reservoir

3. Develop standard implementation methodologies





CAPITAL PLANNING



Customer: Very large IDN across multiple regions and states


Problem: Multiple sites. Multiple systems and equipment and aging. Different software packages.


Solution:

1. Evaluate equipment at all sites and locations

2. Develop 10 year technology and capital road map

3. Assist in standardization efforts wherever possible

4. Provide system report and highlights to upper management and C-Suite



PRODUCT EVALUATION



Customer: Large IDN across multiple regions and states


Problem: Multiple systems across sites and regions.


Solution:

1. Provide program and project management

2. Develop and stage evaluation criteria and scenarios

3. Develop RFP to vendor partners

4. Engage clinical and technical personnel along the organization hierarchy

5. Provide standardization recommendations






35341 WELLSTON AVE, STERLING HEIGHTS, MI 48312



HEALTHCARE it SOLUTIONS